If I lose my crypto/NFTs because Sentinel3 didn't detect a malicious site, will you reimburse me?
Yes, we will reimburse you what you paid us for your monthly or yearly license (NFTs are not refundable as they are purchased from someone else), but we won't reimburse your losses. Kerberus isn't an insurance company. Antiviruses work the same way. They aren't perfect, and just because they didn't protect you from downloading a malicious file doesn't mean they will reimburse you.
We claim a 99.9% scam detection rate based on almost 2 years of data and work every day to improve it to 99.99%.
This number is also backed by 0 customer losses since 01/2023.
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